Privacy Policy

At Evoak Counselling, your privacy is important. This privacy policy explains how I collect, use and protect your personal information when you contact me, use my website or access counselling services.

How I use your personal information

I may collect personal information when you contact Evoak Counselling by email, telephone, through the website or when you begin counselling with me.

This may include your name, contact details, emergency contact details and information you choose to share as part of your counselling.

Information is collected and handled in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your personal information is kept private and will not be sold, distributed or shared with third parties for marketing purposes.

Information you share during counselling is treated as confidential. There may be circumstances where information needs to be shared, for example where you have given your permission, where there are safeguarding concerns involving a child or adult at risk, or where I am legally required to disclose information. Where possible and appropriate, I would discuss this with you first.

Counselling records

I may keep brief and appropriate records relating to our work together. These are stored securely and only kept for as long as necessary in accordance with professional, legal and insurance requirements.

Website and cookies

The Evoak Counselling website may use cookies to understand how visitors use the website and to help improve how it works. Where required, you will be given a choice about the use of non-essential cookies.

The website may also contain links to other websites or services. This privacy policy only applies to Evoak Counselling, and I am not responsible for the privacy practices of external websites.

Your Rights

Under UK data protection law, you have rights relating to the personal information held about you. These may include the right to request access to your personal information, ask for inaccurate information to be corrected and, in certain circumstances, ask for information to be deleted or the way it is used to be restricted.

If you would like to request a copy of the information I hold about you or have any questions about how your personal information is used, please contact:

Evoak Counselling
Email: evoakcounselling@gmail.com

Concerns or complaints

If you have concerns about how your personal information has been handled, please contact me in the first instance using the email address above.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

Changes and updates

This privacy policy may be updated from time to time to reflect changes to Evoak Counselling, legal requirements or how personal information is handled.

Privacy Policy last updated: 26 September 2026